L to R: Valerie Priester, Sarah Zamer, Dennis Reed Jr, Diana Tuorto, Michael Canfield. Photo by Tina Reed.
IT Communication and Engagement is charged with informing the campus community about enterprise IT services through the UBIT website, social media, video and advertising campaigns, and partnerships with other campus communicators.
What we do
Outreach and Engagement
UBIT Services Documentation
Maintain documentation for dozens of IT services on the UBIT website
Develop instructional “how-to” videos for UBIT services
Design instructional signage for teaching stations and IT spaces
Collect and publish Key Performance Indicators of IT services, collected from departments across UBIT
Web Application Usability, Accessibility and Branding
Help ensure UBIT Web applications meet state accessibility criteria (Section 508 compliance) for document structure, color contrast, navigation and more
Review applications for appropriate UBIT terminology, clarity and simplicity
Conduct usability testing to evaluate existing and proposed UIs
Apply approved UB branding to third-party and homegrown applications