IT Communication and Engagement (ITCE)

ITCE staff photo.

L to R: Valerie Priester, Sarah Zamer, Dennis Reed Jr, Diana Tuorto, Michael Canfield. Photo by Tina Reed.

IT Communication and Engagement is charged with informing the campus community about enterprise IT services through the UBIT website, social media, video and advertising campaigns, and partnerships with other campus communicators.

What we do

Outreach and Engagement

UBIT Services Documentation

  • Maintain documentation for dozens of IT services on the UBIT website
  • Develop instructional “how-to” videos for UBIT services
  • Design instructional signage for teaching stations and IT spaces
  • Collect and publish Key Performance Indicators of IT services, collected from departments across UBIT

Web Application Usability, Accessibility and Branding

  • Help ensure UBIT Web applications meet state accessibility criteria (Section 508 compliance) for document structure, color contrast, navigation and more
  • Review applications for appropriate UBIT terminology, clarity and simplicity
  • Conduct usability testing to evaluate existing and proposed UIs
  • Apply approved UB branding to third-party and homegrown applications
Still need help?

Contact the UBIT Help Center.