Enterprise Infrastructure Services (EIS)

Enterprise Infrastructure Services staff support the underlying files systems, the computing engines and data communication gear that are the infrastructure or backbone for much of UB's computing functionality.

EIS staff are located in the Computing Center.

EIS Functions

EIS provisions, supports and maintains all the underlying technology platforms that provide the following services to UB:

Electronic Messaging (Email) and Collaboration

person typing on laptop with email symbol.

EIS staff design, implement, and maintain Microsoft Exchange email services for UBmail for faculty and staff.  We also integrate with UBmail for students.  These services process millions of messages each day, while placing large amounts of spam in quarantine and deleting virus-infected mail.

Collaboration services include Microsoft SharePoint and the UB Microsoft Lync service.

Identity Management

man security scanning his fingerprint.

EIS staff design, implement and maintain central enterprise Identity Management Services.  These services include UBIT account generation and management, IT services login (authentication and authorization) and directory services.  Technologies currently included in this services include Kerberos, LDAP, single sign-on service and Windows Active Directory.

Campus Data Backup and Recovery

Technician working on a server.

EIS staff design, implement, and maintain central enterprise Data Backup and Recovery Services.  These services provide data backup and restore capabilities to central IT enterprise and campus IT Node services. To insure recovery capability, copies of this data are maintained at multiple geographically separated sites.  Technologies used for this service include Spectrum Protect (formerly IBM Tivoli Storage Manager), multiple tape libraries and a virtual tape library.

Provisioning UB's Public Computing Sites

Silverman 2 study area.

EIS staff provision workstations in technology-enabled classrooms, public computing sites and administrative departments.  This includes  technologies such as the "zero clients" and the My Virtual Computing Lab software that allows you to access popular UB-licensed software directly from your personal computer.

UB's File System

Technician and a SAN file server.

EIS staff design, implement, and maintain central enterprise File Services. UB’s File system (UBfs), provides users with fast, redundant and secure storage space for their files. UBfs offers collaborative (shared) file spaces as well as individual file spaces accessible through the web or a mapped drive on your workstation.

UB’s Website Hosting Service

User browsing the Web.

EIS staff supports UB's Web hosting applications and underlying servers including UB's premier content management system, UBCMS, and UB Containers as a Service.


Virtualized Server Hosting

Finger pointing to a cloud.

EIS staff design, implement, and maintain the UB Virtual Machine Infrastructure, which uses VMware to provide virtual machines for the campus.  Virtual Machines (VMs) are a way for one physical computer to appear to be multiple computers, each with their own operating system and applications.  VMs are redundant, easier to maintain and they use hardware more efficiently.

Core Infrastructure Systems

Server room with staff.

EIS staff design, implement and maintain core infrastructure systems that are essential for our enterprise services.  These services include the Domain Name Service (DNS), Windows patching services, server load balancing and a SAN storage infrastructure.  Each of these services is designed for redundancy, high availability and high performance. 

Still need help?

Contact the UBIT Help Center.