UB students must upload vaccine documentation to their medical record via Student Health Services' patient portal. Your records will be reviewed in the order they were received. Be sure to check your HUB account often, and contact our office if your holds haven’t been removed in 7-10 business days.
We cannot guarantee the confidentiality or immediacy of email communication.
Once your immunization records have been received, processed, reviewed and deemed compliant with requirements, your health holds will be removed; this will be reflected in your HUB Student Center in real time. This usually occurs 5-10 business days after we receive your compliant records (although it can take a few extra business days during the 3 months prior to the start of a semester).
Students will not be individually contacted to confirm receipt of records. Please check the HUB system (NOT your Patient Portal) for the current status of your holds.
If your paperwork is not in compliance, you will receive an electronic message from Student Health Services. This message is sent to the student’s @buffalo.edu email address.
Please contact us only if you have a hold on your account for a prolonged period of time after submitting your records/forms:
Please allow 10-15 business days for Student Health Services to process your records and update UB Learns.
In an emergency, please call University Police on-campus (716) 645-2222 or 911 off-campus
While we try to check our messages regularly, there may be times when staff members are unavailable, or when messages are not functioning as expected. If time is of the essence, please call the unit you are trying to reach.