Mail Services

Interdepartmental mail at UB is a convenient way for faculty and staff to send documents and small items between departments. Mail can be dropped off at designated mailbox locations across campus, and essential mail supplies are available. Our system streamlines communication and helps keep the university community connected.

Campus Mail Services

Hours: 8 a.m.-4 p.m. Monday through Friday

Phone: 716-645-2743

Email: CampusMail@buffalo.edu

On this page:

Mail and Package Delivery Standard Operating Procedure

This Standard Operating Procedure (SOP) outlines required practices for handling mail and packages across UB campuses, affiliated hospitals, and university-owned buildings. It defines service scope, responsibilities, workflows, and issue resolution procedures. Executive approval is required before university-wide distribution.

Drop-off Locations

North Campus

  • Outside Campus Mail Center
  • Second floor of Clemens Hall
  • First floor of Cooke Hall
  • Student Union foyer

South Campus

  • Harriman Hall lobby

UPS and FedEx

  • Please contact carrier or go to local store
  • Campus Mail does not handle these carriers

Mail Supplies

Request additional interdepartmental mailing supplies from UB Campus Mail Services.

Metered Mail

Campus Mail Services can process outgoing letters, flats and parcels using a postage meter.

Special Requirement

Bulk shipments: (10+ packages): When submitting your request, also email your mailing list in CSV format to campusmail@buffalo.edu. This allows us to import your list and maintain discounted rates. Without the mailing list, packages may be charged at full retail rates.

CSV File Header Template Example

ATTN/ NAME

COMPANY

STREET ADDRESS

APT/SUITE/OTHER

OTHER

CITY

STATE

ZIP

Marty Science

University at Buffalo

120 Founders Promenade

224 Natural Science Complex

Dept of Chemistry

Buffalo

NY

14260

Metered Mail Services
Service Description Cost
Certified Mail Provides proof of mailing at time of mailing and the date and time of delivery or attempted delivery see pricing at USPS.com
Return Receipt Provides evidence of delivery, including the recipient's signature and actual delivery address. This must be used with another service (e.g.) certified, insured or registered mail.  see pricing at USPS.com
Registered Mail Provides the highest level of security afforded by the USPS, including a special chain of custody and indemnity up to $50,000.  see pricing at USPS.com
Insured Mail Provides coverage against loss, damaged or missing contents up to $5,000. see pricing at USPS.com
USPS Tracking Provides tracking updates as item travels to its destination. It can be used with priority mail, first class parcels, library mail and media mail. see details at USPS.com

Stamps

University business mailings are to be processed through our Campus Mail Services. Stamps may be purchased by units for individual pieces of mail, sent on a sporadic basis. UB Procurement Cards (PCard) are the most appropriate mechanism to purchase stamps. 

Postage and Supplies

Need to send something off-campus? Don’t forget to check the current postage rates to ensure your mail is appropriately stamped. Let’s keep your mail moving smoothly!

USPS services can facilitate shipping with a variety of supplies and services:

For foreign parcels one pound or over, a USPS Customs Form must be filled out:

Suspicious Mail

Contact Campus Police at 645-2222 for any suspicious mail piece. Review tips from the USPS about what makes mail suspicious.