Counseling Services

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Counseling Services promotes the personal well-being and academic success of students by providing brief mental health services, educational programs, crisis intervention, and campus community consultation.

University at Buffalo
120 Richmond Quadrangle, North Campus
Buffalo, NY 14261

Phone: 716-645-2720; Fax: 716-645-2175

University at Buffalo
1st Floor Michael Hall, South Campus
Buffalo, NY 14214

Hours

Mon., Tue., Thurs. & Fri.: 8:30 a.m. to 5 p.m.
Wed.: 8:30 a.m. to 7 p.m.

Mon., Tues., Wed. & Fri.: 8:30 a.m. to 5 p.m.
Thurs.: 8:30 a.m. to 7 p.m.

On this Page

Our Services

Counseling Services offers a variety of therapy options, self-help resources, outreach events, and educational workshops.

Counseling Self-Help Outreach/Education

About Counseling

Whether you’re worried about grades or a personal crisis, we’re here to support mental wellness through a variety of services to currently registered students.

What is Counseling?

In counseling sessions, you can expect to have open and honest discussions with a trained counselor in a safe environment. Here, you can:

  • Talk about your feelings, behaviors, relationships, life experiences and circumstances - often by recreating the issues that brought you to counseling
  • Work with your counselor to identify your strengths, find resources, and begin a process of change and growth
  • Learn how to make healthy choices, have more satisfying relationships and make progress toward your life goals

Consultations are available for campus members, including students, parents, faculty and staff. You can request a consultation if you are concerned about a UB student. Contact Counseling Services to learn more.

Make an Appointment

Call 716-645-2720 for Counseling Services. We will work with you to get the help you need.

NOTE: Students should not pursue services at UB Counseling Services (UBCS) for the sole purpose of obtaining a letter of support, including one for emotional support animals. UBCS does not provide letters at the first appointment, which includes letters for academic withdrawal, and cannot provide documentation regarding a student's mental health without a history of services at UBCS during the specified time period. If necessary, students are encouraged to seek letters of support from individuals directly involved in their care such as past or present psychological/psychiatric providers, other medical providers or family members.

About Us

Our caring, experienced team includes psychologists, social workers and other mental health professionals who are here to help you.

We openly affirm and celebrate students of all backgrounds, recognizing the beauty and value of all intersecting identities, both visible and invisible. As we continue to integrate these values into our daily practices, we also acknowledge that a clear statement on our stance is long overdue. Further, our responsibility as allies and advocates extends beyond these words. 

As mental health providers, we see the traumatic impact of systems of oppression, including but not limited to White supremacy, Racism, Sexism, Transphobia, Homophobia, Xenophobia, Ableism, Ageism, Classism, Sizeism, and Colonialism. The cumulative impact of these oppressive systems diminish our physical and mental health. While we understand these systems negatively impact us all, we acknowledge the disproportionate impact on communities that are systemically marginalized.

We recognize our responsibility to challenge unjust systems and provide support for individuals most impacted by these injustices as part of providing compassionate, inclusive, and respectful care for all students. We also acknowledge our imperfections and participation in upholding oppressive systems through our actions and inactions. We commit to examining our internal biases and privileges while actively challenging systems of oppression, because privilege equals responsibility.

We close with an invitation for all students to utilize our trauma-informed services, particularly those who may be hesitant to seek standard/traditional mental health care.

Please see below for both UB and national resources aimed at supporting students who are directly impacted by systems of oppression.

As a member of the university community, Counseling Services is committed to supporting and disseminating research. The office makes efforts to develop collaborations between staff, colleagues and students on empirical research and theoretical papers, both here at the University at Buffalo, and at other colleges and universities. Following is some general information about conducting research with our office; please contact us to learn more.

Guiding Principles for Research

  • Research must not interfere with Counseling Services client care; impact on usual Counseling Services procedures should be minimized
  • Measures to safeguard clients’ welfare must be clearly outlined; risks to clients must be negligible
  • Professional ethical guidelines must be carefully adhered to
  • Priority will be given to studies that clearly benefit university and college counseling center practices and clients

Basic Requirements for Research

  • Research conducted by a student must have a faculty advisor; this advisor’s name and contact information must be provided
  • You must develop your research proposal in consultation with Counseling Services; do not assume we will be able to approve a proposal without modification
  • You should obtain Institutional Review approval only after your proposal has been approved by Counseling Services

Minimal Structure for Research Proposals

  • Statement of purpose, including how this study will benefit counseling center practices
  • Research methodology, with details about impact on usual center procedures and on clients’ experience
  • Proposed analysis plan
  • Expected findings and hypotheses

Meeting Students Where They are at Through an Embedded Counselor Program -  2023-2024 Gold Winner

NASPA Excellence Awards - Gold.
Mental Health Emergency?

On-Campus:

  • Call University Police: 716-645-2222 
  • Call Counseling Services: 716-645-2720  (After hours: press option “2” to for the crisis counselor.)

Off-Campus:

  • Call 911
  • Crisis Services of Erie County 24-hour Hotline: 716-834-3131
  • Suicide and Crisis Lifeline, text 988 or dial 1-800-273-TALK (8255)
  • 24-hour Crisis Text Line, text: “HOME” to 741741

Announcements

Finding care can be tough, and as a student, you have plenty of other priorities demanding your time and energy. University at Buffalo partners with ThrivingCampus to help make it easier for you to know your options for care in the broader community around campus.

Students sit on a bench in Grace Plaza on North Campus on the first day of classes for the fall semester in August 2024. Photographer: Meredith Forrest Kulwicki.

Health & Wellness: A Collaborative Approach

Counseling Services, Health Promotion and Student Health Services work together to provide a stepped approach to your care. 

Wellness Events

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Health and Wellness: A Collaborative Approach

Visit the Health and Wellness page to learn how Counseling Services, Health Promotion and Student Health Services work together to provide a stepped approach to your care.