UBbox sign-in change effective June 24
Photographer: Meredith Forrest Kulwicki
By Sarah Zamer
IT Communications Specialist
Published June 5, 2025
Starting June 24, 2025, you will notice a different sign-in screen when you first open UBbox. Here’s what you need to know.
New sign-in screen for UBbox requires full email address
When you first sign-in on June 24, 2025, to UBbox, you will be taken to a different log in screen that looks like the image below:
Enter your full UBmail address (ex: jdoe@buffalo.edu) and password to sign-in to UBbox. Make sure you enter your full UB email address, not just your UBITName.
You may also be asked to verify your identity with Duo two-step verification.
UBIT is changing this single sign-on (SSO) process to provide a consistent login experience for students, faculty, and staff.
Note: For those with ITORG accounts, you will sign-in with your full User Principal Name address (ex: dept.account@itorg.ad.buffalo.edu). Contact your Distributed IT leader if you have any trouble logging in.
Need more help?
For more information about UBbox, including help guides and common questions, visit UBIT’s website.
The UBIT Help Center is also available anytime to assist faculty and staff. Students can also reach out to The UB Tech Squad to get help with technology at UB.
UB Information Technology News keeps UB students, faculty, and staff informed about their IT services and showcases creative collaborations between UBIT and the campus community. Published by the Office of the Chief Information Officer at UB and distributed via email as The Monthly Download. Edited by Diana Tuorto, IT Communication and Engagement, dianatuo@buffalo.edu.