* You must be on campus or connected to a UB network to access the work order system.
Need something fixed in your room? At UB, our real-time work order system lets you submit and monitor non-technology maintenance requests, 24 hours a day. Please be as specific as possible with your request so it can be categorized and prioritized appropriately.
As work orders are received they are prioritized based on the information provided. The type of request will determine the expected response time:
Whether you submitted your work order online or called our office, you can check the status of your work order online.
Non-emergency requests include:
* You must be on campus or connected to a UB network to access the work order system.
Use our step-by-step guides to fix most common issues.
Emergency requests include:
Emergency maintenance situations should be reported immediately. Call our 24 hour facility maintenance phone number - (716) 645-2025. You should also report the emergency to a Campus Living staff member located at an Area Office or Community Building.
For life and general safety emergencies - please call UPD at 645-2222 immediately.