Need something fixed in your room? At UB, our real-time work order system lets you submit and monitor non-technology maintenance requests, 24 hours a day. Call (716) 645-2025 or enter an online request below for all repair or maintenance needs.
Emergency maintenance situations should be reported immediately. Call our 24 hour facility maintenance phone number - (716) 645-2025. Report the emergency to a Campus Living staff member located at an Area Office or Community Building.
Emergency situations include:
Please note that lock changes are not an emergency, and should go through your area office.
Campus Living now features a common maintenance phone number that residents can dial for any non-technology facility needs regardless of location, 24 hours a day, seven days a week. Call (716) 645-2025.
For life and general safety emergencies - please call UPD at 645-2222 immediately.
If there is a problem within your room or apartment—including a lock change request because you lost a key—you can request a repair in one of two ways:
Please be as specific as possible with your request, and allow 24-48 hours for a response for non-emergencies. Requests for elective work (such as painting) or minor projects will be prioritized if appropriate and addressed as soon as possible.
Non-emergency requests include:
Whether you submitted your work order online or called our office, you can check the status of your work order by:
While response time may vary depending on the time of year and volume of calls, non-emergency requests are typically followed up on within 24-48 hours.