Update your Zoom App by February 3rd

A woman in a Zoom call with several other people that can be seen on her screen.

Published January 16, 2024

Beginning February 3, 2024, you will no longer be able to use an old version of Zoom when joining and hosting meetings at UB. Update your personal devices today to avoid disruptions.

To ensure your Zoom app has the best security and all the latest features, Zoom is requiring customers to install the most recent version of the app every three months. You must update the app by February 3rd in order to continue using it. 

Run your Zoom update on all devices



Canfield photo.

Michael Canfield joined UB in January 2023 as an IT Communications Specialist for UBIT. A former newspaper reporter with a background in higher ed communication, Michael is also a volunteer firefighter. When he’s not writing or learning about all things UBIT, Michael likes to spend time with his wife and two English bulldogs. 

Although you may have already updated the application, double check that all of your devices are up to date with the latest update. To check which version you have, follow Zoom’s instructions. 

Why update?

There are other good reasons to update: using the latest version of software is a best practice that ensures you benefit from the latest security features and enhancements. 

Keeping Zoom updated also means you’ll enjoy enhanced features like Zoom AI Companion.

If you can't update the app, see UBIT's instructions on how to join a restricted Zoom meeting with and out-of-date app or from a web browser are available.   

Need help?

For more information about using Zoom at UB, visit buffalo.edu/ubit/zoom. To get help with Zoom, you can talk to Zoom's virtual assistant 24 hours a day.

For help with other technology at UB, contact the UBIT Help Center, online at buffalo.edu/ubit/help or by phone at 716-645-3542.