Get help with IT services
Ways to contact us
About us
The UB Tech Squad will help students with their tech, for free, in Silverman Library on North Campus, or schedule an appointment with them. Book with the link above, or see hours and services >
Most common questions
Faculty and staff
A/V consulting and repair, design, or course capture help
- Call 716-645-3542 (North and South Campus) and select option 2
- Visit a Classroom Technology Support office:
- 104 Diefendorf Hall, South Campus
Service-specific help
UB Learns / Top Hat / Teach Anywhere
UB Print Anywhere (Wepa)
- 1-800-675-7639
- wepanow.com
Support hours: Tickets 24/7, live support M-F, 7 a.m. to 7 p.m. ET
Panopto
Support hours: M-F, 8 a.m. to 8 p.m. ET
Zoom
Support hours: 24/7
Hours
All hours are Eastern Time. Hours subject to change.
Phone Support
| Day | Opens | Closes |
|---|---|---|
| Mon | 8:30 a.m. | 6 p.m. |
| Tues | 8:30 a.m. | 6 p.m. |
| Wed | 8:30 a.m. | 6 p.m. |
| Thurs | 8:30 a.m. | 6 p.m. |
| Fri | 8:30 a.m. | 6 p.m. |
| Sat | Closed | |
| Sun | Noon | 5 p.m. |
*Holidays/Exceptions:
Sunday, 3/16: Closed
Monday, 3/17: 8:30 a.m. - 5 p.m.
Tuesday, 3/18: 8:30 a.m. - 5 p.m.
Wednesday, 3/19: 8:30 a.m. - 5 p.m.
Thursday, 3/20: 8:30 a.m. - 5 p.m.
Friday, 3/21: 8:30 a.m. - 5 p.m.
Classroom Support
| Day | Opens | Closes |
|---|---|---|
| Mon | 7:30 a.m. | 8 p.m. |
| Tues | 7:30 a.m. | 8 p.m. |
| Wed | 7:30 a.m. | 8 p.m. |
| Thurs | 7:30 a.m. | 8 p.m. |
| Fri | 7:30 a.m. | 8 p.m. |
| Sat | 8 a.m. | 4 p.m. |
| Sun | Closed |
*Holidays/Exceptions:
Monday, 3/17: 8:30 a.m. - 5 p.m.
Tuesday, 3/18: 8:30 a.m. - 5 p.m.
Wednesday, 3/19: 8:30 a.m. - 5 p.m.
Thursday, 3/20: 8:30 a.m. - 5 p.m.
Friday, 3/21: 8:30 a.m. - 5 p.m.
Saturday, 3/22: Closed
UB Tech Squad
| Day | Opens | Closes |
|---|---|---|
| Mon | 9 a.m. | 6 p.m. |
| Tues | 9 a.m. | 6 p.m. |
| Wed | 9 a.m. | 6 p.m. |
| Thurs | 9 a.m. | 6 p.m. |
| Fri | 9 a.m. | 6 p.m. |
| Sat | Closed | |
| Sun | Noon | 5 p.m. |
*Holidays/Exceptions:
Monday, 3/17: 10 a.m. - 4 p.m.
Tuesday, 3/18: 10 a.m. - 4 p.m.
Wednesday, 3/19: 10 a.m. - 4 p.m.
Thursday, 3/20: 10 a.m. - 4 p.m.
Friday, 3/21: 10 a.m. - 4 p.m.
UBIT Services Status
