Get help with IT services

Ways to contact us

About us

Tech Squad car at Baird Point.

The UB Tech Squad will help students with their tech, for free, in Silverman Library on North Campus, or schedule an appointment with them. Book with the link above, or see hours and services >

Most common questions

Faculty and staff

Service-specific help

UB Learns / Top Hat / Teach Anywhere

UB Print Anywhere (Wepa)

Support hours: Tickets 24/7, live support M-F, 7 a.m. to 7 p.m. ET

Panopto

Support hours: M-F, 8 a.m. to 8 p.m. ET

Zoom

Support hours: 24/7

Hours

All hours are Eastern Time. Hours subject to change.

Phone Support

Wednesday, 1/22 - Sunday, 5/18*
Day Opens Closes
Mon 8:30 a.m.
6 p.m.
Tues 8:30 a.m. 6 p.m.
Wed 8:30 a.m. 6 p.m.
Thurs 8:30 a.m. 6 p.m.
Fri 8:30 a.m. 6 p.m.
Sat Closed
 
Sun Noon 5 p.m.

*Holidays/Exceptions:

Sunday, 3/16: Closed
Monday, 3/17: 8:30 a.m. - 5 p.m.
Tuesday, 3/18: 8:30 a.m. - 5 p.m.
Wednesday, 3/19: 8:30 a.m. - 5 p.m.
Thursday, 3/20: 8:30 a.m. - 5 p.m.
Friday, 3/21: 8:30 a.m. - 5 p.m.

Classroom Support

Wednesday, 1/22 - Sunday, 5/18*
Day Opens Closes
Mon 7:30 a.m.
8 p.m.
Tues 7:30 a.m. 8 p.m.
Wed 7:30 a.m. 8 p.m.
Thurs 7:30 a.m. 8 p.m.
Fri 7:30 a.m. 8 p.m.
Sat 8 a.m.
4 p.m.
Sun Closed  

*Holidays/Exceptions:

Monday, 3/17: 8:30 a.m. - 5 p.m.
Tuesday, 3/18: 8:30 a.m. - 5 p.m.
Wednesday, 3/19: 8:30 a.m. - 5 p.m.
Thursday, 3/20: 8:30 a.m. - 5 p.m.
Friday, 3/21: 8:30 a.m. - 5 p.m.
Saturday, 3/22: Closed

UB Tech Squad

Wednesday, 1/22 - Sunday, 5/18*
Day Opens Closes
Mon 9 a.m.
6 p.m.
Tues 9 a.m. 6 p.m.
Wed 9 a.m. 6 p.m.
Thurs 9 a.m. 6 p.m.
Fri 9 a.m. 6 p.m.
Sat Closed
 
Sun Noon 5 p.m.

*Holidays/Exceptions:

Monday, 3/17: 10 a.m. - 4 p.m.
Tuesday, 3/18: 10 a.m. - 4 p.m.
Wednesday, 3/19: 10 a.m. - 4 p.m.
Thursday, 3/20: 10 a.m. - 4 p.m.
Friday, 3/21: 10 a.m. - 4 p.m.