JAI is an AI assistant for procurement, built directly into ShopBlue. It draws on UB-specific policies, websites and training materials to provide quick, reliable answers to common procurement questions, helping you navigate purchasing processes with greater confidence.
UB is actively evaluating JAI. Try the tool, rate each response and share your feedback. Your input directly informs UB’s assessment. Log in to ShopBlue.
JAI supports everyday ShopBlue tasks:
JAI answers common questions and supports day-to-day procurement tasks. Responses are based on UB-approved resources, and the tool is regularly updated. Additional functionality to assist with ShopBlue navigation is planned.
JAI is currently in a pilot phase until the end of October, 2026. Responses are based on UB-approved resources, and the tool is being actively evaluated and refined. Your experience during this period directly informs decisions about future development and broader availability.
UB is actively evaluating JAI to assess its value for the campus community. Your experience matters.
After each response, use the thumbs-up or thumbs-down rating to tell us how JAI performed. You can also leave a comment to flag issues, suggest questions or share what’s working well. Every rating and comment directly informs UB’s assessment of the tool.
To provide feedback:
Your feedback during this evaluation period is especially important and will directly influence the future of JAI at UB.
JAI is currently in a pilot phase at UB, part of an ongoing collaboration with JAGGAER.UB has worked closely with JAGGAER to:
This collaborative approach ensures JAI continues to evolve in ways that benefit the UB community. Thank you to our pilot group for your initial feedback and for helping develop JAI.
UB’s evaluation of JAI will inform decisions about the tool’s future at UB. Feedback gathered during this period will shape decisions about broader availability and future enhancements. Stay tuned for updates as the evaluation progresses..
Where can I access JAI?
JAI is available directly within ShopBlue.
Who can use JAI?
JAI is available to authorized UB users with access to ShopBlue.
How can I provide feedback?
Use the thumbs-up or thumbs-down feedback buttons available within JAI after receiving a response. You can also share comments or suggest additional use cases through the feedback options.
Is JAI replacing existing support channels?
No. JAI is designed to complement, not replace, existing support channels.
Will JAI continue to improve?
UB is currently evaluating JAI. User feedback and the results of the evaluation period will inform decisions about long-term availability.
Alison Meadows
Assistant Director of Procurement Systems & Operations
Business Reporting and Systems