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COVID-19: UB Planning and Response • Updated 7/2/2020

Campus planning update from the provost

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Getting Started

6/16/20 Student Technology Guide
6/17/20 Faculty Technology Guide
5/18/20 Getting Help

Accounts

11/18/19 Activate Your UBITName
4/7/20 Forgot Your UBITName Password?
8/10/17 Accounts for Special Services
10/25/19 Your UB Directory Entry
7/18/19 SEE MORE IN ACCOUNTS

Business

Departmental Computer Purchasing
1/30/18 Remote VDI and SecureRemote VDI
7/1/20 SEE MORE IN BUSINESS

Computing Sites

6/25/20 Hours, Locations and Available Software
11/16/18 My Virtual Computing Lab
6/25/20 SEE MORE IN COMPUTING SITES

Conference

3/15/19 Skype for Business
4/1/20 Webex
3/19/20 Zoom
6/11/20 SEE MORE IN CONFERENCE

Connecting to the Internet

1/29/20 On campus: Wi-Fi at UB
4/14/20 Residence Halls and Apartments
6/11/20 Off campus: Use UBVPN
3/16/20 SEE MORE IN CONNECTING TO THE INTERNET

Email

File Storage and Sharing

6/8/20 UBbox
6/13/19 Accessing Myfiles
1/17/20 Recovering UBfs Files
6/13/19 SEE MORE IN FILE STORAGE AND SHARING

Hardware

6/23/20 Computer Repair and Virus Removal
6/17/20 UB Student Computer Standards
2/21/19 SEE MORE IN HARDWARE

Phones

3/30/20 Changing or Resetting Your UB Voicemail PIN
3/18/20 View and Order Supported Phone Equipment
3/30/20 Accessing and Retrieving Voicemail
5/15/19 SEE MORE IN PHONES

Printing

3/17/20 Print from Your Computer
3/17/20 Print from a Mobile Device
10/22/18 Your UB Quota for Printing
6/25/20 Printing Locations
5/20/19 SEE MORE IN PRINTING

Safe Computing

6/30/20 Connecting Safely
6/30/20 Report a Security Problem
3/25/20 Recognizing a Phishing Attempt
6/30/20 SEE MORE IN SAFE COMPUTING

Software

4/6/20 All Software by Title
4/3/20 Downloading Software
11/16/18 My Virtual Computing Lab
5/15/18 Purchasing Software
7/1/20 Ordering Software for UB Computers
6/30/20 SEE MORE IN SOFTWARE

Teaching Technology

3/10/20 Classrooms and Learning Spaces
1/30/18 Teaching Services for Faculty
8/13/18 Learning Resources for Students
5/18/20 SEE MORE IN TEACHING TECHNOLOGY

Web Hosting

7/1/20 Personal Websites at UB
10/17/17 The UB Content Management System (UBCMS)
4/22/19 UB WordPress
10/2/19 SEE MORE IN WEB HOSTING

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Help

5/18/20 UBIT Help Center
4/1/19 Getting Help from Your Department

Service Guides

7/18/19 Accounts
7/1/20 Business
6/25/20 Computing Sites
6/11/20 Conference Technology
3/16/20 Connecting to the Internet and UB's Networks
6/17/20 Email
6/13/19 File Storage and Sharing
2/21/19 Hardware
5/15/19 Phones
5/20/19 Printing
6/30/20 Safe Computing
6/30/20 Software
5/18/20 Teaching Technology
10/2/19 Web Hosting
6/30/20 Collaboration Tools Comparison
6/30/20 UB Remote Learning Resources

News and Alerts

1/16/19 All UBIT News
4/1/19 UBIT Alerts
10/18/18 UBIT Blog

Service List

5/12/20 Services By Category
5/12/20 Services A-Z
6/3/20 Cost of Services

IT Policies

6/16/20 Official IT Policy Library
3/27/20 IT Guidance Documents & UBIT Policies
10/24/18 Handling Restricted Data at UB

About Us

10/25/18 Strategic Initiatives + Engagement
5/15/20 Governance and Advisory Groups
3/27/19 Our People
7/6/17 UBIT Jobs

Forms

UBIT Help Center Online (login)

3/6/20 Request UB Learns Administrative Course Site
3/6/20 Request UB Learns Course Combination
7/10/17 Request a New Listserv List
7/10/17 Request to Delete a Listserv List
3/27/19 Request to Send Mass Email
4/17/20 Request or Renew Secure Server Certificate

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