Check out our help docs. If you're still having problems, contact the UBIT Help Center.
Student Technology Guide
Get started with your tech in six steps
1. Check hardware standards
Whether you're buying a new computer or deciding what to bring to campus, make sure you have the gear you need to succeed.
2. Activate your UBITName
Your UBITName and password will be your login for MyUB, HUB, email, UB Learns, the libraries, and much more.
3. Set up Duo two-step verification
Set up a second device that UB will send a notification to when you log into UB services. We recommend your smartphone with the Duo app.
4. Configure for Wi-Fi and ResNet
Set up your devices to automatically connect to secure eduroam Wi-Fi, and manage smart TVs, printers and gaming consoles on our network.
5. Get UBmail on your devices
We will send important updates to your UB email address. Learn how to get it on your computer, phone and tablet.
6. Explore software and apps
Your UB affiliation comes with a ton of powerful tools to help you succeed, like anti-virus, Microsoft 365, UBbox cloud storage, Zoom and much more.
What's new?
Explore all your IT services
Check with your department to see if they offer additional tools.
Remote learning resources
Need help getting up and running? Get a laptop, webcam, software or Internet access.
Ready to take your remote learning setup to the next level? Check your Internet speed; Zoom, home printing and security tips.
4 most common questions
Where do I go for tech help?
Schedule a consultation with UB Tech Squad, submit a ticket, call or email us. Visit the UBIT Help Center >
I forgot my UBITName
Look it up at Find your UBITName >
What kind of computer should I bring to campus?
We recommend Windows or Apple laptops or computers for academic coursework. Tablets or smartphones are also helpful for on-the-go note-taking and messaging.
At this time, UB does not support or recommend the purchase or use of a Chromebook.