Welcome to the UBIT Help Center

Get help with your UBITName, password, printing and more. See all our services and learn about Tech Squad >

UBIT Help Center North Campus location, Capen Library.

UBIT Help Center in the 3rd Floor Silveman (Capen) Library, North Campus

Ways to Get Help

Stuck in Duo?

Please call us at 716-645-3542 or stop by the Silverman (Capen) 3rd floor service desk.

Phone Support

All hours are Eastern Time. Hours subject to change.

January 27 - May 17*
Day Opens Closes
Monday 8:30a.m. 7 p.m.
Tuesday 8:30a.m. 7 p.m.
Wednesday 8:30a.m. 7 p.m.
Thursday 8:30a.m. 7 p.m.
Friday 8:30a.m. 6 p.m.
Saturday Noon
5 p.m.
Sunday Noon 5 p.m.

* Holidays / Exceptions:

Sat., March 14: Closed
Sun., March 15: Closed
Mon., March 16: 8:30 am - 5 pm
Tue., March 17: 8:30 am - 5 pm
Wed., March 18: 8:30 am - 5 pm
Thu., March 19: 8:30 am - 5 pm
Fri., March 20: 8:30 am - 5 pm
Sat., March 21: Closed

Classroom Support

All hours are Eastern Time. Hours subject to change.

January 27 - May 17*
Day Opens Closes
Monday 8 a.m. 8 p.m.  
Tuesday 8 a.m. 8 p.m.  
Wednesday 8 a.m. 8 p.m.
Thursday 8 a.m. 8 p.m.  
Friday 8 a.m. 8 p.m.  
Saturday 8 a.m. 4 p.m.
Sunday Closed  

* Holidays / Exceptions:

Mon., March 16: 8 am - 5 pm
Tue., March 17: 8 am - 5 pm
Wed., March 18: 8 am - 5 pm
Thu., March 19: 8 am - 5 pm
Fri., March 20: 8 am - 5 pm
Sat., March 21: Closed