Reaching Others University at Buffalo - The State University of New York
Skip to Content

Help

Look for Answers

Woman looks for information on a laptop computer.

Use the Service Guides to:

  • Learn about IT services at UB, including getting connected, email and phone questions
  • Look up configuration instructions
  • Find software
  • Search answers to common IT questions

You may also browse our collected Find Answers page.

Ask for Answers

CIT Help Desk

For questions about access to IT services, classroom equipment and booking: CIT Help Desk

For help with iTunes U, UBclicks, UBlearns and other teaching technology: Teaching & Learning Center

For problems with your office workstation or software, contact your IT department.

Report a Problem

Students in Lockwood Library.

If an IT service is not performing as you expect:

  1. Check the UBIT Services Status (right) to see if there is maintenance taking place, or if your problem has already been reported.
  2. If your problem has not already been reported, contact the CIT Help Desk.