faculty puzzle over the contents of an email on a laptop.
Avoid writing “phishing” emails
5/30/19

Trouble getting people to open your email? They may think it’s a phishing attempt.

A UB professor teaching a class in a classroom.
Classroom/conference room computers to prevent unverified software
5/20/19

Starting this summer, unverified software will no longer run on UB’s technology classroom and conference room computers.

student on computer in study space, using webex.
Webex video meetings: before, during and after
4/9/19

Here are some tips to help your virtual meeting run smoothly at every step.

UB faculty member at a desk in her office.
Voicemail retention changes coming
5/20/19

Starting July 15, 2019, voicemails older than one year will be automatically removed from your mailbox.

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Ways to Get Help

  • UBIT Help Center North Campus location, Lockwood Cybrary.
    Three walk-up locations
    5/21/19
    Visit the UBIT Help Center in Lockwood or Silverman Library (North Campus) or in the Health Sciences Library (South Campus).
  • Tech Squad van.
    Book the Tech Squad
    6/4/19
    The UB Tech Squad will come help students with their tech anywhere on North or South Campus.
  • An IT staffer helps a faculty member use his computer.
    Your department's IT
    4/1/19
    UB faculty and staff can look up their departmental IT for additional support options.
  • Server architecture.
    UBIT Help Center Online
    2/15/18
    IT staff can make requests from UBIT through our online forms, and track the status of open tickets.