University at Buffalo (UB)
The EHSA tracks the disposal of all radiological and chemical waste on campus.
The academic community can request via web interface a waste removal request directly to EH&S. Canned and custom reports can be executed. Additionally regulatory documents can be printed to fulfill government regulatory requirements.
Intended Audience: University Facilities - EH&S
Availability: Monday - Friday 7 a.m. - 5:00 p.m.
Application Support: Monday - Friday 7 a.m. - 5:00 p.m.
How to access: RDWeb & Web Client
Upstream/Downstream Dependencies (internal use only): Enterprise MySQL Database Infrastructure, RDWeb Infrastructure, Campus Network Access and site firewall operation, Domain Name Service (DNS), TSM Tape Backup Service, UB Storage Area Network, UB VMWare Infrastructure, UBAD
| Response Hours | Definition | 1st Tier | 2nd Tier |
|---|---|---|---|
| 1. Urgent | Business cannot function without an immediate resolution of the problem. | 1 Hour | |
| 2. High | Problem has immediate workaround but there is high probability business will be impacted. | 2 Hours | |
| 3. Normal | Question or issue not affecting the conduct of normal business. | 1 Business Day | |
| 4. Limited | After the first contact all further work will be estimated and scheduled as time permits. | 2 Business Days | |
| 5. None | No assistance available, however, we may be able to direct to other resources. | 2 Business Days |
Contact the UBIT Help Center.