Connect to UBVPN with your computer using Cisco Secure Client

 Access protected UB services from off-campus, including My Virtual Computing Lab, UBfs and UB Voicemail, using Cisco Secure Client, UB's recommended VPN client.

Operating Systems: Windows, Macintosh, Linux

Applies To: UB students, faculty and staff using UB VPN

Last Updated: March 7, 2024


1. Download and Install Cisco Secure Client

Free download for eligible UB students, faculty and staff.

2. Connect to UB VPN and verify with Duo

  1. Launch Cisco Secure Client
  2. Enter and click Connect.
  3. From the Group dropdown box, select UBVPN.
  4. Enter your UBITName and password in the Username and Password fields.
  5. Click OK.
  6. In the Answer field or Passcode field enter one of the following for Duo:
  • Enter the device number (e.g., through 4) or device alias* (e.g., push1, etc.) that corresponds to the verification method you wish to use or
  • A passcode

*Device aliases may appear if you have 4 or more devices enrolled in Duo. You can look up a list of your enrolled devices and their aliases by logging into the Duo Two Step Verification Manager and choosing VPN Device Aliases.


When you are done using UBVPN, click Disconnect to end your session.

Common questions

How long may I stay connected to UB VPN?

You may stay connected for up to 24 consecutive hours of use before you are disconnected. Your connection may remain idle for up to 3 consecutive hours before you are disconnected.

Why do I need to confirm with Duo each time?

Duo with VPN does not have "remember me" functionality.

See also

Still need help?

Contact the UBIT Help Center.