UBmail powered by Google to support preferred names

A young woman works at a laptop.

Published July 20, 2021

On Thursday, July 22, 2021, UBmail powered by Google is joining the list of UB services that use students’ preferred names.


Students can use a preferred name, instead of their legal name, to identify themselves at UB. Visit the Office of the Registrar website to learn more about preferred names, including how to provide a preferred name using the HUB Student Center.

This change affects students using UBmail powered by Google. Students who started at UB summer 2021 or later use UBmail powered by Exchange Online, and are not affected.

What’s different?

After July 22, 2021, if you change your preferred name using the HUB Student Center, the account name associated with your UBmail powered by Google account will automatically be updated to reflect your new preferred name.

For example, if your legal name were “Catherine Abbott,” and you changed your preferred first name to “Cathy,” and added a preferred middle name “Lee,” your new UBmail account name would be “Cathy Lee Abbott.”

This account name is different from your “send as” name. If you have modified your “send as” name previously, your modified name will still display when sending email from your UBmail account. If the “send as” name is still the default, it will update to display your preferred name. You can control your “send as” aliases using Gmail’s internal settings.

Get help with UBmail

Having a problem with your UBmail account? Contact the UBIT Help Center, online at buffalo.edu/ubit/help or by phone at 716-645-3542.