Can’t download UB-licensed software? Use My Virtual Public Site

Students looking at computer screen.

Published March 23, 2020

Access the same software and desktop experience found in UB’s public computing sites from a web browser on your computer, Chromebook or mobile device.


My Virtual Public Site provides remote access to most UB-provided software found in public computing sites (with the exception of Respondus Lockdown Browser) for those who can’t download it. As of March 18, 2020, most public computers found in UB’s public computing sites are disabled as a preventative measure against the spread of COVID-19.

How do I use My Virtual Public Site?

To access My Virtual Public Site from your device, log on at  

Are there limitations?

My Virtual Public Site is designed to provide a solution for those who need to use the software in UB’s public computing sites remotely.

My Virtual Public Site requires an internet connection. As of March 16, 2020, Spectrum and Comcast are both offering 60 days of free internet to students in their service areas in response to COVID-19.

Because My Virtual Public Site operates inside a web browser, it does not have access to all the system resources that some software may require. For example, software that relies on using your GPU’s processing power—like ArcGIS—may not function properly.

Using Adobe Creative Cloud remotely

My Virtual Public Site offers virtual access through a browser to the Windows desktop found in UB's public computing sites.

To remotely access Adobe Creative Cloud apps like Photoshop, which are available on iMacs in UB's public computing sites, students can download Creative Cloud directly from Adobe by logging into with their UBmail address (select "Company or school account" if prompted).

Students should save their work from Creative Cloud apps in UBbox, as opposed to Creative Cloud storage, to ensure that they can access their files in the future.

Get help

If you encounter any problems using My Virtual Public Site, please contact the UBIT Help Center at 716-645-3542 or