Published September 22, 2020
Taking classes online? UBIT is here to help.
Like learning in the classroom, online classes require the right tools for success.
If you have questions or concerns about technology for remote learning, read on to find out what resources are available to you.
If your current computer is not sufficient for remote learning (for example, you don’t have a web cam), here are some resources that may help:
If you have poor or no Internet connection and cannot use UB online apps like MyUB and HUB, UB Learns, UBbox and Zoom, there are options available to you:
Students can download UB-supported software, including Microsoft Office apps (Word, Excel, PowerPoint and more), from the UBIT website.
If you are unable to download software on your personal device, you can also connect to a virtual desktop with installed software from a web browser, using My Virtual Public Site.
If you're having problems with your computer, internet connection, Zoom or other technology used for learning online, follow these tips for troubleshooting common technology problems.
If you are experiencing a hardship due to these unexpected changes, contact Student Conduct and Advocacy for support resources.
If you encounter any problems using UB online services, please contact the UBIT Help Center at 716-645-3542 or buffalo.edu/ubit/help. Find our support hours.