The Mentholatum Company

Mentholatum Company production line.

In 2009, a growing Mentholatum Company – with headquarters in Orchard Park, N.Y. – was exploring how to strengthen operations. Leaders of the company that manufactures and markets non-prescription pharmaceutical and healthcare products stepped into the waste-eliminating world of Lean with a “let’s try it out” mentality. Success of a pilot project convinced Mentholatum to embark on a broader program with UB TCIE. Employees are finding new approaches to increase capability and reliability – while operating in a regulated environment – by using an executive-level Lean professional from TCIE.