Since serving the first client in 1987, our focus is on improving the enterprise performance of organizations, developing excellence in people, processes and technology.

We support hundreds of public and private businesses annually by connecting them to resources of the University at Buffalo School of Engineering and Applied Sciences. Our team resolves a wide spectrum of business challenges through technical assistance, OpEx/continuous improvement consultation, and professional education.

We are grounded in proven methodologies and best practices. But we are also sensitive to the uniqueness of each industry and organization. Our client-centered, customized approach is the enabler for sustainable improvements.

8/7/18
We connect you to the assistance you need to improve your operations.
8/7/18
We annually assist hundreds of public and private organizations in enhancing and sustaining their strategy and execution. We do so by delivering technical assistance  to ignite innovation, OpEx/continuous improvement consultation to drive growth, and professional education to strengthen employee performance and skill sets.
8/7/18
Our annual report is a comprehensive review of our activities throughout the preceding year. Its intention is to provide information about outreach activities, performance and economic impact. Read about our mission and values, key performance metrics, Strategic Partnership for Industrial Resurgence (SPIR) impact data, client success stories – and how we are improving the economy, one business at a time.
8/7/18
MRC Bearings in Chautauqua County, N.Y. – now SKF Aeroengine North America – was losing experienced employees, and its production levels and overall integrity were at stake. A UB alumnus called upon Industrial and Systems Engineering professor Colin Drury, PhD, for help. His assistance triggered our founding.
8/7/18
Planning a visit? Here are directions to our office.
8/7/18
How can we help you? Contact us today.
7/23/18
We are the business outreach arm of UB’s School of Engineering and Applied Sciences, the largest and most comprehensive engineering school of the State University of New York (SUNY) system.
7/23/18
We are part of the University at Buffalo (UB), located within the university’s North Campus in Amherst.