Due to the COVID-19 global health crisis, our physical office is closed. However, ISS advisors are working remotely to serve you. We are processing immigration document requests, responding to emails, and updating our website. We have moved from an in-person document pick-up to providing mailing services for original documents. We are with you virtually!
Before you contact us, your answers are likely found on the following pages:
Still have a question? This is how you can reach us.
Monday - Friday 9AM - 5PM
**Please allow 3-5 business days for a response.
Phones (recorded information)
For more complex immigration issues, please schedule a virtual appointment with an advisor using the Student Success Portal.
To make an appointment: click Schedule Appointment button below, log in --> choose Student Support --> International Student Services.
**If you are approved for OPT and graduated more than 1 year ago, please email firstname.lastname@example.org to request an appointment. The online appointment system may not work for you.
If you are approved for OPT and graduated more than 1 year ago the online appointment system may not work for you. ISS is now offering virtual drop-in advising for students on OPT every Wednesday.
For more information please visit our OPT Virtual Advising page. Please note it will require UBIT login to access.