Due to the COVID-19 global health crisis, our physical office is closed. However, ISS advisors are working remotely to serve you. We are processing immigration document requests, responding to emails, and updating our website. We have moved from an in-person document pick-up to providing mailing services for original documents. We are with you virtually!

Contact Us

Before you contact us, your answers are likely found on the following pages:

Still have a question? This is how you can reach us. 

Email Assistance

Monday - Friday 9AM - 5PM
**Please allow 3-5 business days for a response.

Phones (recorded information) 
(716) 645-2258 

Schedule an Appointment

For more complex immigration issues, please schedule a virtual appointment with an advisor using the Student Success Portal. 

To make an appointment: click Schedule Appointment button below, log in --> choose Student Support --> International Student Services. 

**If you are approved for OPT and graduated more than 1 year ago, please email to request an appointment. The online appointment system may not work for you.