One issue of Impact in Action was deployed externally to 3,831 higher ed leaders at AAU, APLU, ACE and SUNY institutions, and internally to 203 VPS, deans and department chairs. Respective open rates were 40.0% and 66.0%, far exceeding the industry average. The issue was also deployed to 25 people who subscribed through a UB research page. Their open rate was 64.0%.