Fast, 24/7 Help: Meet Virtual Vic, UB’s customer service chatbot

An illustration of Virtual Vic, UB's customer service chatbot.

Published August 30, 2021

Find quick, accurate answers to UB’s most common questions using UB’s chatbot, Virtual Vic. 24 hours a day, 7 days per week.


You can find Virtual Vic on these websites:

UB’s Virtual Vic chatbot is built upon a powerful artificial intelligence framework, scouring UB web pages for answers to common questions and continually improving its information accuracy.