Stay connected to eduroam Wi-Fi at UB—accept new certificate when prompted

Three students working on a laptop in a UB lounge.

Published June 26, 2019

UB’s official encrypted Wi-Fi network is eduroam. UB students, faculty and staff may receive a prompt on connected devices asking them to accept a new certificate in order to remain connected, as part of a security measure that is required every two years.


What does this prompt mean? Should I accept?

If you receive a prompt on your connected devices, asking you to accept a new certificate for eduroam Wi-Fi, please accept the certificate to continue connecting to the internet at UB.

You should always understand what a prompt on your devices is asking you to do before accepting. In this case, by accepting the certificate, you are renewing part of the credentials that keep you connected to eduroam.

What is a certificate? Why do I need one?

eduroam uses digital certificates to create and verify the secure connection between your devices and UB’s internet servers.

These certificates need to be renewed every two years for security reasons—and were renewed for another two-year period on June 10, 2019.

If you didn’t receive the prompt, don’t worry. Some devices will accept a new certificate automatically, depending on your settings. You should only need to take action if you have difficulty connecting or experience a change in the quality of your internet connection.

Get help with Wi-Fi

For help with eduroam Wi-Fi at UB, contact the UBIT Help Center, online at, by phone at 716-645-3542 or in person at one of our locations in Silverman Library, Lockwood Library or the Abbott Health Sciences Library.