Information Technology Services in UB Owned, Managed, and Controlled Spaces Policy Revised

The University at Buffalo (UB, university) is committed to providing the campus with reliable information technology (IT) services including internet, telephone, network device attachment, and workstation support.

Full review. Updated the policy to:

• Change the title from Information Technology (IT) Services in UB Owned Spaces to Information Technology Services in UB Owned, Controlled, and Managed Spaces
• Revise the Policy Statement
• Remove and replace the following references:
  • Workstation Support - Non-UB Employee or Non-UB Departments; replace with UB Licensees – Workstation Support
  • Telephone Service - Non-Participating UB Department, Non-UB Departments; replace with IB Licensees – Telephone Service
  • Campus Network - Non-UB Personnel, Non-UB Departments; replace with UB Licensees – Campus Network
  • Campus  Network-Connected Devices – Non-UB Departments
• Add Background and Applicability sections
• Add a definition for Network, UB Information Technology (UBIT), and UB Distributed Information Technology
• Remove the definition for Network Connected Devices, Non-Participating UB Department, Non-UB Department, Non-UB Employee, Participating Department, Principal IT Contact, UB Employee
• Add responsibilities for UBIT, UB Licensees, IT Customer Service, and Individuals utilizing IT Services in UB owned spaces

This policy is applicable to all individuals employed by UB and all licensees conducting business within UB owned, controlled, and managed spaces.