Enrollment Request Search
Because HUB keeps a record of every attempted enrollment action, the Enrollment Request Search screen allows you to view an audit of enrollment actions for a class section or student. This is useful for determining when a student enrolled in a course, who enrolled them (whether it was the student or a UB staff member), and which overrides were used, if any.
How to Perform an Enrollment Request Search
1. Select the Enrollment tile.
2. Select ‘Enrollment Request Search’ from the sub-navigation menu.
3. Enter at least two criteria.
- The most common criteria are the “Term” and “ID.” This will display all enrollment actions attempted for a particular student in a specific term.
- Another common usage would be to enter the “Term” and “Class Nbr” fields. This will show all the enrollment actions that were attempted for a particular class section in a specific term.
- Once you have filled in two fields, click “Search.”
4. Review the search results displayed across 40 columns and divided among the seven tabs.
- Clicking the Show All Columns icon will display all 40 columns, eliminating the need to click through each tab to find the information you are looking for.
- Additionally, clicking the Personalize link allows you to change the order in which the 40 columns are displayed or remove some of them from the results.
- The Enrollment Req Detail Status column indicates the status of the enrollment action (S: Success, E: Error, M: Messages).
- The Enrollment Request ID can be easily copied and used in the Enrollment Request to view errors or messages the student received at the time of enrollment.
The Enrollment Request screen allows you to find the record of that student’s attempt and view the error message.
1. In the Enrollment tile, select Enrollment Request from the sub-navigation menu.
2. Click on “Find an Existing Value.”
3. Copy the Enrollment Request ID from the Enrollment Request Search screen into the Enrollment Request ID field and click “Search.”
4. Review the detailed summary of that enrollment action.
Scroll to the bottom of the page to view the exact Error Message the user received when their enrollment attempt failed.
