Name, Title
- Craig Abbey, Vice Provost for Institutional Analysis and Planning (Co-Chair)
- Keith Alford, Dean, School of Social Work
- Brice Bible, Vice President and Chief Information Officer (Co-Chair)
- Allison Brashear, Vice President for Health Sciences and Dean of Medicine
- John Della Contrada, Vice President for Communications
- Jason Diffenderfer, Interim Vice President for University Advancement
- Venu Govindaraju, Vice President for Research and Economic Development
- Brian Hamluk, Vice President for Student Life
- Graham Hammill, Vice Provost for Academic Affairs and Dean of the Graduate School
- Laura Hubbard, Vice President for Finance & Administration
- Kelly Kenline, Assistant Vice President and Deputy Chief Information Officer
- Evviva Lajoie, Vice Provost for University Libraries
- Kemper Lewis, Dean, School of Engineering and Applied Sciences
- Lee Melvin, Vice Provost for Enrollment Management
- Robin Schulze, Dean, College of Arts and Sciences
The Data Governance Council develops the CRM strategic vision and establishes CRM business and data sharing policies and guidance; provides direction and oversight to the CRM Implementation Team; evaluates and prioritizes new enterprise CRM projects and major enhancements; reviews and reports on
overall CRM project performance.
Member, Unit
- Craig Abbey, Office of Institutional Analysis (Co-Chair)
- Rebecca Bernstein, University Communications
- Jessica Clark, Office of Admissions
- Christopher Connor, School of Engineering and Applied Sciences
- Katherine Felt, Office of Admissions
- Katherine Ferguson, College of Arts and Sciences
- Allen Gaeddert, UBIT
- Bethany Gladkowski, UBIT
- Kathleen Heckman, University Advancement
- Jonathan Hulbert, Organizational Development & Effectiveness
- Jessica Julicher, Office of Student Success and Academic Support
- Kelly Kenline, UBIT (Co-Chair)
- Tracy Krawczyk-Schiedel, Business and Entrepreneur Partnerships
- John Lambert, Student Life
- Jennifer Markee, Student Services-1Stop
- Thomas Matheny, Business and Entrepreneur Partnerships
- Mark Molnar, Office of Institutional Analysis
- Kathleen Murphy, UBIT
- Thomas Okon, Finance and Administration
- Michael Redfern, School of Public Health and Health Professions
- Dawn Reed, Marketing and Communications
- Joseph Rizzo, Registrar
- Stacy Slocum, University Advancement
- Kathy Stuber, University Advancement
- Thomas Symonds, Athletics
- Diana Tuorto, UBIT
- Thomas Wendt, Research and Economic Development
- Robert Wright, UBIT
The CRM Advisory Committee provides recommendations regarding policies and priorities; contributes input on future state requirements; suggests process improvements; and promotes project awareness.
Member, Unit
- Sarah Augustynek, Jacobs School of Medicine and Biomedical Sciences
- Geoff Bartlett, University Advancement
- Rebecca Bernstein, University Communications
- Jennifer Boscia-Smith, University Advancement
- Gina Cali-Misterkiewicz, College of Arts and Sciences
- Lori Chiarilli, Student Life
- Jerod Dahlgren, University Communications
- John Della Contrada, University Communications (Chair)
- Jonathan Fuller, Athletics
- Jocelyn Jakubus, Office of the President
- Lisa Mueller, School of Law
- Nicole Peradotto, Office of the President
- Courtney Pfahl, Office of the Provost
- Dawn Reed, Marketing and Communications
- Amy Schmitt, Research and Economic Development
- Jeff Smith, University Communications
- Rachel Teaman, School of Architecture and Planning
- Diana Tuorto, UBIT
The Enterprise Digital Communications Strategy Committee develops a constituent-centered framework of best practices and processes to guide all digital messaging; provides standard tools and templates to ensure consistent university/unit branding and design of digital messaging; gives guidance and recommendations regarding data structures and governance needed to deliver targeted communication to UB’s constituent groups.
Member, Unit
- Craig Abbey, Office of Institutional Analysis (Co-Chair)
- Rebecca Bernstein, University Communications
- Jerod Dahlgren, University Communications
- Bethany Gladkowski, UBIT
- Kathleen Heckman, University Advancement
- Jonathan Hulbert, Organizational Development & Effectiveness
- Kelly Kenline, UBIT (Co-Chair)
- Nancy Kielar, UBIT
- Kathleen Murphy, UBIT
- Valerie Priester, UBIT
- Stacy Slocum, University Advancement
- Kathy Stuber, University Advancement
- Diana Tuorto, UBIT
- Cheri Weber, Business Services
- Robert Wright, UBIT
The CRM Implementation Team is responsible for overall project management; change management;
project communication; technical design; department onboarding; business process redesign; system
support; vendor management; and reporting.
Enterprise Constituent Relationship Management