The following is a step-by-step process for engaging with Fahlgren Mortine (FM) for all of your paid media needs. This is a university-wide contract created with input from senior-level unit communicators, an outcome of the operational excellence project sponsored by the vice president for communications at the request of the provost and the vice president for finance and administration. As such, the expectation is that all units across the university will utilize FM’s services when purchasing paid advertising in any medium.
Access to this contract provides your unit:
There are two options for outreach to and engagement with FM:
To make contact with FM, complete as best you can a short media brief. The completed media brief will be sent to FM, UC and, if you are not the senior communicator, to your unit’s senior communicator. UC, which manages all university-wide paid media campaigns, will be available to provide the “big-picture input” as well as any guidance and advice, thus creating further efficiencies. If you are looking to purchase a one-time advertisement of less than $500, please see the contract addendum.
NOTE: It’s essential to identify in the media brief your expectation for creative development of the ads (e.g., social media ads, banner ads, landing pages), inclusive of copy, visuals and design. Utilizing FM for creation of ad content is optional. You have three options for creative services:
FM will review all background information provided by the unit in the media brief and schedule a kickoff call with the appropriate people. University Communications (Elena Conti-Blatto or Devon Jerla) will be available to participate on the call. The purpose of the kickoff call is to review the information provided in the brief, which will provide the basis for the media plan.
Following the kickoff, FM will create a customized plan in response to your particular request. A meeting will be scheduled approximately 3-4 weeks after the initial call. If your timeline is condensed and you need to schedule the planning meeting ASAP, please include that information in the brief. The purpose of this meeting is to allow FM to present their recommended plan and to answer any questions you may have. The plan will include the budget breakdown, inclusive of the ad buy and FM’s fees, and a schedule of milestones.
Once the final plan and budget/pricing have been agreed upon, the unit’s point person will follow their unit-specific business office or resource management process to create a purchase order (PO). To proceed, you will need the quote from FM detailing the costs of your plan. This should be attached to your e-Req (state funds) or ShopBlue order (RF or UBF funds). On your order you will also need to reference the contract reference #C-001270 and to note the commodity is considered “Advertising, Classified, Multi-Media, Billboards.”
If monitoring services are included in the final plan, the unit must provide analytics access to any of their Google Analytics accounts. The unit can discuss integrating CRM systems with campaign reporting. FM will monitor all media and provide relevant feedback throughout the campaign, including making any recommended changes to further maximize the budget and provide the greatest ROI. Depending on the length of the campaign, there will be either a mid-point campaign recap and a final recap, or just a final recap, which will include all metrics and any learnings.