Zoom AI Companion

Zoom AI Companion uses AI technology to allow meeting hosts to initiate an AI-generated summary of their meetings.

Zoom AI Companion Recommendations

Warning:

Summaries generated by AI Companion and Smart Recording will contain errors in fact, tone, or intent. The meeting host should not release these summaries or recordings without reviewing and correcting the content.

Recommended settings for AI Companion features

  • Do not select Automatically start meeting summary for all meetings. Be selective when using the AI features of Zoom.
  • Meeting Summary with AI Companion
    • Share summary with: Only meeting host
  • AI Companion Questions
    • Who can ask questions to AI Companion? All participants
  • Smart Recording with AI Companion
    • Create recording highlights
    • Create smart chapters
    • Create next steps

Security, Privacy and Accessibility

Please be sure not to record or store information that includes Personal Identifiable Information (PII). PII includes social security numbers (SSNs), passport numbers, driver's license numbers, taxpayer identification numbers, financial account numbers, credit card numbers, and personal contact information, such as street address or email address.

View Zoom’s guidelines on how Zoom AI Companion features handle your data.

Instructions

  1. Open the Zoom web portal
  2. Go to Settings 
  3. Click the AI Companion tab
  4. Select your options based on recommendations above
  5. Click Save

Common Questions

Who has access to Zoom AI Companion data from the meeting?

By default, only the Zoom meeting host has access to Zoom AI Companion summaries until and unless they share it with others.

If the host uses Smart Recording, anyone they share the Zoom cloud recording with will have access to the content created by AI Companion.

How accurate are the summaries? Do I need to do anything before sharing them?

If you are the host and have AI Companion enabled, it is required that you review the content of a generated summary for accuracy and correct it before sharing, as there may be errors.

What does Zoom do with the data?

If a meeting is not being recorded, but has Meeting Summary or AI Companion questions enabled, Zoom only temporarily stores the audio recording in order to provide the service. Zoom Smart Recording requires Zoom to save your data.

Does Zoom use my recordings to train AI?

No. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications, such as poll results, whiteboard and reactions, to train Zoom’s or its third-party artificial intelligence models. Read more about how Zoom uses data to provide Zoom AI companion features.

How long does Zoom save live transcripts and AI Companion meeting summaries?

All Zoom recordings, including live transcripts, are saved on the Zoom cloud for 180 days. Transcripts used by Zoom to generate AI Companion meeting summaries are saved on the Zoom cloud for 30 days.  
 
Zoom cloud recordings and transcripts are also saved to Panopto if the host of the meeting has an account.

Need help? Contact the UBIT Help Center or your departmental IT support.