University at Buffalo (UB) 
Administrative Services Gateway
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Refrigeration
On this page:
Faculty and staff can request refrigeration services for maintenance, replacement and repair of refrigeration and cooling systems on campus.
Routine Service Hours
Customer Service Office
| Days | Hours |
|---|---|
| Monday - Friday | 7:30 a.m. - 4:30 p.m. |
Reporting Problems
Air Conditioning Services
| Central Air | Window Units |
|---|---|
Repairs must be made through Utilities Operations | For existing units:
To request a replacement unit, submit a quote.
Repairs are not made by Facilities. Contact Customer Service for a list of vendors. |
For new units:
To request a new unit, submit a Renovation Request form.
Facilities must approve the unit prior to purchase and installation. |
Requesting Service
Use examples of service and maintenance costs to guide your decisions. Your situation may vary from the usual.
Refrigeration
| Billable Services | Non-billable Services* |
|---|---|
| Repairing or recharging departmental equipment (freezers, refrigerators and ice machines) | Maintaining chilled water compressors |
| Maintaining cooling towers | |
| Maintaining Leibert units | |
| Maintaining air dryers and de-aerators | |
| Maintaining heat pumps | |
| Maintaining wall, ceiling and floor air conditioning units |
* Some units are not eligible for the non-billable rate. For questions regarding eligibility, please contact University Facilities, Finance and Administration.
Need a Price Quote First?
If you want to receive a price quote before your work is scheduled, check Yes on the Work Order Form. Work will be scheduled without a price quote if you choose No.
Request Service
- Log in and submit a Work Order Request or
- Call Customer Service at 716-645-2025
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Customer Service
University Facilities
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Immediate Service
Call Customer Service at 716-645-2025. Staff is available 24 hours a day.