This third course of the Data-Driven Decision Making (DDDM) series prepares learners to identify and test the best solutions for improving performance and integrating operational excellence methodologies for optimum data-driven decision making. The course begins with a focus on deciphering the root cause of problems through a variety of tools before determining and assessing best-fit solutions. Learners discover how to apply ISO, Lean and Six Sigma in the pursuit of aligning organizational operations data with performance standards. Hospitality, manufacturing and e-commerce case studies help illustrate how to build data literacy while ensuring privacy and data ethics measures are in place.
Course Duration: Approximately 11 hours
Individuals keen on developing a data-driven mindset that derives powerful insights useful for improving a company’s bottom line
There is no charge to “audit” the course. The fee to gain complete access and the opportunity to earn a course certificate is $49 per month.
“The only thing worse than training your employees and having them leave is not training them and having them stay.”
— Henry Ford, founder, Ford Motor Company