What Is Operational Excellence?

This course is an opportunity to learn and think about how to position an organization to achieve “excellence.” It educates participants about tools and methodologies, arming them with knowledge to choose the best fit for their organization’s business needs. The course includes a hands-on activity to demonstrate these philosophies and tools in action. 

Hours: 8

Learning Outcomes

  • List three operational excellence philosophies
  • Distinguish the advantages of each philosophy
  • Analyze specific business needs and evaluate which operational excellence philosophy, or combination of philosophies, is most appropriate to address an organization’s problems and opportunities

Intended Audience

Employees from any level of an organization and any industry who desire to pursue excellence in processes, services and/or products