This course is an opportunity to learn and think about how to position an organization to achieve “excellence.” It educates participants about tools and methodologies, arming them with knowledge to choose the best fit for their organization’s business needs. The course includes a hands-on activity to demonstrate these philosophies and tools in action.
Employees from any level of an organization and any industry who desire to pursue excellence in processes, services and/or products
“The only thing worse than training your employees and having them leave is not training them and having them stay.”
— Henry Ford, founder, Ford Motor Company