Virtual Drop-Ins

If you see limited or no advising appointment times available, please understand advisors are eager to assist you and virtual drop-in advising times may be available without a scheduled appointment. Offices may use virtual drop-ins at different points throughout the semester. Some may use them during peak advising periods (e.g. drop/add week), while others during set advisors’ office hours. 

Virtually Dropping-In for Advising

Use these instructions to make appointments through the Navigate app or desktop version.

1. From the home page, click the Appointments icon. Press the blue "Schedule an Appointment" button. 

2. In the Other Appointment Options area, select "View Drop-In Times". 

screenshot of New Appointment screen with circle around View Drop-In Times area.

3. Choose the type of appointment you wish to drop in for (e.g. advising, student support, etc.). Then, choose “drop-in advising” from the Appointment Type drop-down menu. The scheduler will ask you relevant questions to determine the most appropriate office/staff member. Select the option(s) that applies and click “Continue to Next Step.”

4. Press the “Find Available Time” button.

5. After selecting the date from the calendar, select the location you are seeking advisement from.

screenshot of View Drop-In Times screen with the advising center (Exploratory & Pre-Professional Advising Center) circled.
  • In the Available Drop-In Times page, click the “Drop-In Online” button below the name of the advisor with whom you prefer to meet or select “Check-in with first available” if this function is available at the location.
screenshot of various check-in buttons within the Exploratory & Pre-Professional Advising Center's location.

6. You have now been added to the advisors’ queue.

7. Be prepared to receive a follow up communication via email, phone or text with your next steps. An advisor will be in contact with you as soon as possible in the order in which students dropped in (wait times vary and can be up to 15-20 minutes).

8. If you can no longer wait and need to return later for drop-in assistance, please ensure you check yourself out.

Removing Yourself from the Advising Queue

If you can no longer wait to meet with an advisor and wish to remove yourself from the drop-in queue, go to the Navigate app or desktop version, click the Appointments icon, select the "Active" tab at the top, and press the "View Details" arrow on the Drop-in Advising session. Press the blue "check-out" button.

screenshot of Appointment Details screen with circle around Check-out button.
  • You will get a confirmation message indicating that you have been successfully checked out. Press the “Okay” button to confirm.