Students: replace UB-provided Symantec Endpoint Protection on your personal devices

A woman works at her laptop in a dorm room.

Photograph by Meredith Forrest Kulwicki

Published August 6, 2020

UB is retiring Symantec Endpoint Protection anti-virus and firewall software as of August 13, 2020. But you can still keep your computer protected against viruses and identity theft: if you’re a UB student who installed Symantec on your personal devices from the UBIT website, uninstall it and replace it with one of these free alternatives.

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Faculty and staff should continue to use Symantec Endpoint Protection. Your UB-owned devices will continue to be updated by your departmental IT staff. This information applies to UB students who downloaded Symantec Endpoint Protection on their personal devices.

What do I need to do?

If you’re a UB student, you should uninstall UB-provided Symantec Endpoint Protection from your personal devices and replace it with another reputable option—see below for recommendations.

If using Windows, you can uninstall Symantec Endpoint Protection using the Add/Remove Programs feature in Windows. If you’re using macOS, you can uninstall Symantec from within the app. Or, in either case, follow the instructions from the UBIT website below.

What should I install instead?

For Windows devices, UB recommends Windows Defender Antivirus, built into the Windows 10 operating system.

For macOS, there are several reputable and free options for antivirus software, including AVG Antivirus Free and Sophos Home.

Why is this happening?

After a sudden and unexpected increase in Symantec licensing fees, and due to the wide availability of free, reputable anti-virus and firewall software, UB has decided to end support for Symantec Endpoint Protection.

Get help

For help with UB-supported software, contact the UBIT Help Center at buffalo.edu/ubit/help, or by phone at 716-645-3542.