Is a UB IT service not acting as you expect? Learn what steps to
take next.
If something doesn't seem to be working right, we want to
know.
Check the current UBIT Alerts below to see if your problem has
already been reported. If your problem is listed and it is not
scheduled maintenance, watch this space for updates.
You may contact the CIT Help Desk in a variety of ways. If you
call and the CIT Help Desk is closed for the day, you will be
directed to contact another service.
Be ready to tell them:
Depending on the situation, Help Desk staff may also need to know: