Get help with IT services
Ways to contact us
About us
The UB Tech Squad will help students with their tech, for free, in Silverman Library on North Campus, or schedule an appointment with them. Book with the link above, or see hours and services >
Most common questions
Faculty and staff
Service-specific help
UB Learns / Top Hat / Teach Anywhere
UB Print Anywhere (Wepa)
- 1-800-675-7639
- wepanow.com
- Support hours: Tickets 24/7, live support M-F, 7 a.m. to 7 p.m. ET
Charge + Lock stations
Panopto
- support@panopto.com
- Support hours: M-F, 8 a.m. to 8 p.m. ET
Zoom
- Submit a request
- Chat with a virtual assistant
- Support hours: 24/7
Hours
All hours are Eastern Time. Hours subject to change.
Phone Support
| Day | Opens | Closes |
|---|---|---|
| Mon | 8:30 a.m. | 6 p.m. |
| Tues | 8:30 a.m. | 6 p.m. |
| Wed | 8:30 a.m. | 6 p.m. |
| Thurs | 8:30 a.m. | 6 p.m. |
| Fri | 8:30 a.m. | 6 p.m. |
| Sat | Closed | |
| Sun | Noon | 5 p.m. |
*Holidays/Exceptions:
Sun., 1/25: Closed
Sun., 3/15: Closed
Mon., 3/16: 8:30 a.m. - 5 p.m.
Tues., 3/17: 8:30 a.m. - 5 p.m.
Wed., 3/18: 8:30 a.m. - 5 p.m.
Thur., 3/19: 8:30 a.m. - 5 p.m.
Fri., 3/20: 8:30 a.m. - 5 p.m.
Classroom Support
| Day | Opens | Closes |
|---|---|---|
| Mon | 7:30 a.m. | 8 p.m. |
| Tues | 7:30 a.m. | 8 p.m. |
| Wed | 7:30 a.m. | 8 p.m. |
| Thurs | 7:30 a.m. | 8 p.m. |
| Fri | 7:30 a.m. | 8 p.m. |
| Sat | 8 a.m. | 4 p.m. |
| Sun | Closed |
*Holidays/Exceptions:
Mon., 3/16: 8:30 a.m. - 5 p.m.
Tues., 3/17: 8:30 a.m. - 5 p.m.
Wed., 3/18: 8:30 a.m. - 5 p.m.
Thur., 3/19: 8:30 a.m. - 5 p.m.
Fri., 3/20: 8:30 a.m. - 5 p.m.
Sat., 3/21: Closed
UB Tech Squad Counter
| Day | Opens | Closes |
|---|---|---|
| Mon | 9 a.m. | 6 p.m. |
| Tues | 9 a.m. | 6 p.m. |
| Wed | 9 a.m. | 6 p.m. |
| Thurs | 9 a.m. | 6 p.m. |
| Fri | 9 a.m. | 6 p.m. |
| Sat | Closed | |
| Sun | Noon | 5 p.m. |
*Holidays/Exceptions:
Sun., 1/25: Closed
Mon., 1/26: Closed
Sun., 3/15: Closed
Mon., 3/16: 10 a.m. - 4 p.m.
Tues., 3/17: 10 a.m. - 4 p.m.
Wed., 3/18: 10 a.m. - 4 p.m.
Thur., 3/19: 10 a.m. - 4 p.m.
Fri., 3/20: 10 a.m. - 4 p.m.
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UBIT Services Status
