Get help with IT services
Ways to contact us
About us
The UB Tech Squad will help students with their tech, for free, in Silverman Library on North Campus, or schedule an appointment with them. Book with the link above, or see hours and services >
Most common questions
Faculty and staff
Service-specific help
UB Learns / Top Hat / Teach Anywhere
UB Print Anywhere (Wepa)
- 1-800-675-7639
- wepanow.com
Support hours: Tickets 24/7, live support M-F, 7 a.m. to 7 p.m. ET
Charge + Lock stations
Panopto
Support hours: M-F, 8 a.m. to 8 p.m. ET
Zoom
Support hours: 24/7
Hours
All hours are Eastern Time. Hours subject to change.
Phone Support
| Day | Opens | Closes |
|---|---|---|
| Mon | 8:30 a.m. | 6 p.m. |
| Tues | 8:30 a.m. | 6 p.m. |
| Wed | 8:30 a.m. | 6 p.m. |
| Thurs | 8:30 a.m. | 6 p.m. |
| Fri | 8:30 a.m. | 6 p.m. |
| Sat | Closed | |
| Sun | Noon | 5 p.m. |
*Holidays/Exceptions:
Monday, 9/1: Closed
Monday, 10/13: 8:30 a.m. - 5 p.m.
Tuesday, 10./14: 8:30 a.m. - 5 p.m.
Wednesday, 11/26: 8:30 a.m. - 5 p.m.
Thursday, 11/27: Closed
Friday, 11/28: Closed
Classroom Support
| Day | Opens | Closes |
|---|---|---|
| Mon | 7:30 a.m. | 8 p.m. |
| Tues | 7:30 a.m. | 8 p.m. |
| Wed | 7:30 a.m. | 8 p.m. |
| Thurs | 7:30 a.m. | 8 p.m. |
| Fri | 7:30 a.m. | 8 p.m. |
| Sat | 8 a.m. | 4 p.m. |
| Sun | Closed |
*Holidays/Exceptions:
Monday, 9/1: Closed
Monday, 10/13: 8:30 a.m. - 5 p.m.
Tuesday, 10./14: 8:30 a.m. - 5 p.m.
Wednesday, 11/26: 8:30 a.m. - 5 p.m.
Thursday, 11/27: Closed
Friday, 11/28: Closed
Saturday, 11/29: Closed
UB Tech Squad
| Day | Opens | Closes |
|---|---|---|
| Mon | 9 a.m. | 6 p.m. |
| Tues | 9 a.m. | 6 p.m. |
| Wed | 9 a.m. | 6 p.m. |
| Thurs | 9 a.m. | 6 p.m. |
| Fri | 9 a.m. | 6 p.m. |
| Sat | Closed | |
| Sun | Noon | 5 p.m. |
*Holidays/Exceptions:
Monday, 9/1: Closed
Monday, 10/13: 10 a.m. - 4 p.m.
Tuesday, 10./14: 10 a.m. - 4 p.m.
Wednesday, 11/26: Closed
Thursday, 11/27: Closed
Friday, 11/28: Closed
UBIT Services Status
