One issue of Impact in Action was deployed externally to 3,944 higher ed leaders at AAU, APLU, ACE and SUNY institutions, and internally to 199 VPS, deans and department chairs. Respective open rates were 40.9% and 66.8%, far exceeding the industry average. The issue was also deployed to 24 people who subscribed through a UB research page. Their open rate was 66.7%.