Self Service

Users of SENS-supported Macintosh computers can leverage the JAMF Self Service application to install software without the need for administrative support.

Sample Installation Step-by-Step

Here is an example using the "Cisco Jabber" software, but the process is the same for all software provided by Self Service.

1. To start, select the “Finder” bar on your Mac. If the bar doesn’t say “Finder” next to the apple, click anywhere on the empty desktop to change it.

Macintosh Finder bar.

2. Select the “Go” menu item and then select “Applications” from that submenu.

Macintosh Finder "Go" menu with the "Applications" submenu highlighted.

3. In the “Applications” folder, double click on “Self Service” from the list of applications.

Macintosh Applications folder., showing the Self Service application.

4. You will now be presented with the Mac “Self Service” portal.

Self Service main screen, showing various applications.

5. To find an application, you can search one of three ways:

  1. Scroll through the list of applications.
  2. Use the letters in the left column to search by category (applications in this list are grouped by name of application).
  3. Use the Search box.

For the “Jabber” example, click the letters “JKL” to search for Jabber:

Self Service, showing the Jabber application.

Click on “Cisco Jabber”.

6. Click the “Install” button to install Jabber on your Mac.

Cisco Jabber installation screen.

7. Jabber is now installed.