Global Information Agents

Photo of the earth with data and numbers on top of it.

Assist UB's global partners in finding quality, free or low-cost information and data by becoming information search experts.

Project description

Access to high-quality information, data and scholarly research is crucial to making business, organizational, and educational decisions.

Unfortunately, many of UB’s global non-profit, educational and community partners lack access to these resources. The University at Buffalo community has access to millions of dollars worth of valuable information through the Libraries’ subscription to various scholarly products as well as direct access to open resources not easily discoverable by the layperson. Furthermore, the United States has an expansive and advanced Internet infrastructure, allowing its citizens to obtain information at blazing speeds. Many of our global partners are from rural or developing areas where access to Internet technologies like Ethernet and WiFi are spotty at best or completely non-existent. The UB Libraries’ Education Services team is passionate about teaching and concerned about bridging the information gap our global partners face.

We are actively looking for students to join our team as Global Information Agents (GIAs). If you are a global-minded student and looking for training on open access, information literacy, and scholarly research/data dissemination, please contact us. Training takes approximately 5 weeks, then students will have opportunities to work with other UB students and global partners on projects in need of information, research or data.

Project outcome

  • Identify the information needs of global “clients” 
  • Craft information/data needs search queries 
  • Employ information literacy skills to fulfill client needs 
  • Differentiate high quality sources from questionable sources 
  • Present findings to the client in the form of bibliographies, reading lists, data sets, reports, presentations or other formats as requested.

Project details

Timing, eligibility and other details
Length of commitment 5 weeks of online training, and then the student will be an information agent
Start time Anytime
Level of collaboration Individual student project
Benefits Volunteer
Who is eligible All undergraduate students
Support Funding is available after the completion of the preparation badge. See below.

Project mentor

Cindi Tysick

Director of Education Services (Research, Education and Outreach);

UB Libraries

520C Lockwood Library

Phone: (716) 645-8629



To engage with this project, you will work through a series of Project-Based Collaboration digital badges to guide your experience. 

To get started, contact the project mentor using the contact information above to discuss availability and after you’ve received approval, you can start the Project Preparation Digital Badge. Here are helpful tips on how to contact a project mentor

Preparation guidance

Once you have registered for the Project Preparation Digital Badge, you will receive further instructions related to the activities you will need to complete. In addition, you will also complete the following preparation activities for this particular project:

  • Students should watch this short video introducing them to the project. 
  • They will then complete an "advanced information literacy" microcredential online. 
  • Once completed, they will be entered into the GIA database as a resource for global partners who have an information gathering need for a project, grant, presentation, report, etc.