User Device Support

Assist customers in the configuration and setup of their devices to connect to the campus network and other services.

Intended audience

UB students, faculty and staff

Hours of availability

Help Desk service hours

Hours of support

Help Desk service hours

Information about

Contact or visit the CIT Help Desk

Please leave blank

Yes, this was exactly what I was looking for

This helped me, but could be improved. Please tell us how.

This was only slightly helpful. What could be better?

No, this was not helpful at all. Please tell us why.

How Could This Information Be Improved?

Please Contact Me

Provide your email address if you would like to be contacted.

Security Check

(Required)

Enter both words below, separated by a space. If either word appears unclear, click 'Get a new challenge' to receive two new words.

Description Definitions

Each service description contains the following information:

Intended audience: Which groups can access this service
Special requirements: What is needed to utilize this service
Hours of Support: When reported service problems will be addressed
Hours of Availability: When the service is available for your use
Information about: Link to related service guide or other "how to" information

Service Lists

Service Guides

Find detailed, step-by-step instructions for using IT services in the Service Guides.