Published March 20, 2020
Using Panopto to record and caption courses, or Zoom or Webex for office hours or meetings? All three offer direct support if you need help.
For assistance with Recording by Panopto, Monday through Friday between 8 a.m. and 8 p.m. ET, please email email@example.com
or call (855) 765-2341.
Videos and instructions can also be found at buffalo.edu/ubit/panopto.
For 24/7 help with Zoom, submit a ticket to https://support.zoom.us/hc/en-us/requests/new.
Cisco offers 24/7 phone support for Webex. Call Webex support at (866) 229-3239.
For assistance with other UBIT services, please contact the UBIT Help Center at 716-645-3542 or buffalo.edu/ubit/help.