The State University of New York instituted the Technology Fee as part of a comprehensive plan to build and maintain fundamental facilities and services that will enable UB to offer its students the highest quality learning environment. Information technology (IT) is at the heart of the student experience, and faculty depend upon students having access to all IT resources offered—from online registration to virtual learning systems and academic library resources.
The Technology Fee is used to address specific technology needs such as computing and information technology, library automation, connectivity and mobility, public IT service sites, and student system automation.
In support of UB’s commitment to academic excellence, the digital library provides outstanding collections, services, and programs that enhance students’ educational experiences.
Fundamental facilities and services, equipment, software and technical efforts in support of university student systems and student service areas. Continued support to enhance student access to technology through:
Fundamental facilities and services, equipment, software and technical services in support of advancing UB's mission of excellence in research, teaching and service through the provision of high quality information resources and technology.
Distributed Support for Technology
Web Based Student Services
Public IT Service Sites, Cybraries and Hands-on Classrooms
Public IT service sites and cybraries are locations equipped with network-connected computers with productivity software, some with scanners, and with high speed printers that are available to all UB students.
Access to public printing services (iprint@UB) is provided for public lab workstations and personal computers. Printing is done by medium to high-speed laser printers distributed in buildings or areas where computers are located. Most printing locations are staffed by student attendants who assist with printing needs.
Connectivity to campus network and Internet
UBITName (login) for many campus services; and high availability email and file services
Computing assistance with UBITName accounts, getting connected and IT services, problem and request handling for students, faculty, and staff via phone, email, and a walk-in location.
Public IT service sites:
Office of Vice President and Chief Information Officer
Monday – Friday; 8:30 a.m. – 5:00 p.m.
517 Capen Hall, North Campus
What is UBIT doing to make sure every student has fast, reliable Wi-Fi access?
Reliable Wi-Fi coverage is important to UB, and demand is growing exponentially. Working with the campus community, UB built a better Wi-Fi network across all three campuses with upgrades ending in Fall 2017. This three year expansion is called Wi-Fi Boost. As UB makes a major investment in Wi-Fi infrastructure, Wi-Fi Boost will double our access points and upgrade UB’s networks to the latest, fastest standard. Visit www.buffalo.edu/ubit/boost for more information.
In 2013, UBIT completed a distributed antenna system project partnering with Verizon Wireless that has significantly improved cellular reception in many places, including trouble spots such as Knox Hall and Student Union. T-Mobile also joined the distributed antenna system in Ellicott, Student Union, Knox and Governors. Ketter, Bonner, Bell and Center for the Arts were added to UB’s North Campus distributed antenna system (DAS) over the summer of 2018. At this time, Verizon Wireless is the only cell carrier in all the buildings with DAS deployed. T-Mobile is now available in Clemens and Baldy Hall as of 2018..
When can I use my UB email account?
As soon as you activate your UBITName, UBmail is yours to use! All official communications will be sent only to your Buffalo.edu address, and many professors prefer to receive emails solely from your Buffalo.edu address, as a proof of authenticity. Even if you do not use UBmail as your main email account, we recommend you check UBmail at least once a day, or set it up to forward to your main email account. We offer a UB-branded version of Google Gmail to all students.
Why aren’t there more computers for students on campus?
The way people interact with computers is changing. We know from the Fall 2016 UBIT Student Experience Survey that over 90% of students own laptop computers, and over 95% own smartphones. Although UB offers over 3,000 workstations for students in over 225 sites on campus, there never seems to be enough. To support the shift towards mobile device usage, we have increased the number of convenient power outlets on campus and are expanding Wi-Fi coverage over the next few years. UBIT also makes your mobile devices more powerful by offering remote print access (iprint@UB anywhere) to public computing sites and providing professional software through My Virtual Computing Lab. Files can be easily stored and accessed from any device using UBbox, which offers unlimited secure cloud storage.
What is UB doing to provide student services 24/7?
With the exception of planned maintenance, UB’s networks are always up and running. UBmail services like the HUB Student Center, UBlearns and MyUB are available 24/7, and our spam filters are on constantly on guard. The UBIT website is optimized for mobile web browsing with world-class software always available for download to UB students, faculty and staff. The UBIT Help Center online is available 24/7 to submit problems, request services and track their progress. Apps like UB Mobile offer access to UB information anytime, from anywhere.
How do I get my copy of Microsoft Office software?
You can download Microsoft Office 2019 online for Mac or PC at http://www.buffalo.edu/ubit/software at no additional cost. It is no longer possible to purchase a DVD installation copy of Microsoft Office software. New versions of AnyConnect Secure Mobility Client, Maple and Symantec Endpoint Protection anti-virus and firewall are also available to download. Before you buy any software, be sure to check www.buffalo.edu/ubit/software to see if UB provides it.
Where can I get access to analysis and creativity software like SPSS or Microsoft Visual Studio?
My Virtual Computing Lab (MyVCL) offers access to high-demand and costly software packages from your laptop or desktop computer, wherever you are. In just a few clicks, you can control to a high-powered PC with software like SPSS, MATLAB, Mathematica, Microsoft Office and more. MyVCL allows you to share your files through UB’s File Sharing system (UBfs), and to release print jobs to iprint@UB. For more information on MVCL, go to www.buffalo.edu/ubit/myvcl. For a video tour of the software and services that UBIT offers, visit www.buffalo.edu/ubit/start
Where can I get help with my UBITName account or connecting to the Internet?
The UB Tech Squad, a division of the UBIT Help Center, is available on the 3rd floor of the Silverman Library in Capen Hall on North Campus. The UBIT Help Center can also be reached by phone (716-645-3542) or online at www.buffalo.edu/ubit/help. The UB Tech Squad also offers in-person assistance to current UB students anywhere on campus at no extra cost: book an appointment online at www.buffalo.edu/ubit/help.
I am new to UB. How do I learn about all of UB Information Technology’s offerings?
Visit the Getting Started new student video tour at www.buffalo.edu/ubit/start and learn how to get connected at UB.