BUFFALO, N.Y. -- Helping high-tech managers in India build
better business practices is the focus of a new master's degree
program launched by the University at Buffalo School of Management
in conjunction with Amrita University in Bangalore, India.
The Master of Science in Management of Information Technology
Enabled Services (MITES) will help fulfill the emerging need for
highly trained managers in information technology enabled services
(ITES). This rapidly growing sector of India's economy includes
services such as call centers, claims processing, medical
transcription, accounting and data processing.
"There is a need in India, not only for highly trained engineers
and scientists, but also for managers," said John M. Thomas, dean
of the UB School of Management. "Our program will give Indian
managers another dimension to their careers."
The one-year, 31-credit MITES program is a specialized degree
that is unique among Indian educational offerings. While several
universities in India offer general management degrees, no other
degree program is specifically focused on the management of ITES
Hewlett-Packard is helping to fund the program and is initially
providing all the students. Classes are taught on weekends by UB
School of Management faculty in collaboration with the Amrita
"In addition to content related to ITES management, students
will receive solid grounding in key functional areas of management,
such as finance and accounting," Thomas said. "Plus, they will
develop skills in leadership, communication and strategic
Thomas said he is extremely pleased at how well the program has
progressed in a short time. "There has been huge interest," he
added. "More than 300 individuals applied to the program." The
program, which began in June 2007, currently has two classes of 35
each running simultaneously to meet the demand.
For more information on the MITES program, contact the School of
Management at 716-645-3222.
The Wall Street Journal ranks the UB School of Management
No. 9 in the nation among schools with strong regional recruiting
bases. In addition, BusinessWeek ranks the school as one of
the country's top 5 business schools for the fastest return on MBA
investment, and Forbes cites it as one of the best business schools
in the U.S. for the return on investment it provides MBA
For more information about the UB School of Management, visit