UB TCIE’s business improvement courses return with safety measures

Three lights bulbs. Each has a word lit up inside the bulb. The words say course, communication and training.

By Tracy Puckett

Release Date: August 19, 2020


BUFFALO, N.Y. — In-person professional education courses return to the University at Buffalo Center for Industrial Effectiveness (TCIE) this fall with safety precautions in place.

Each learner will have their own table spaced at least six feet from the next. Breakfast and lunch will be individually bagged and/or plated, and learners are to arrive wearing a face covering.

Registration for the following courses is on a first-serve basis, with the deadline being one week before the respective start date.

  • MinitabTM Software Training — 8 a.m.-5 p.m. on Sept. 23 at the UB Center for Tomorrow, North Campus, Amherst. This training navigates learners through the statistical tools of Minitab software so that they may comfortably manipulate data and solve problems. The cost is $395.
  • Certified Lean Professional — This 33.5- hour course educates learners in the Lean method of saving money and reducing waste by identifying unnecessary processes. Classes are held at the Center for Tomorrow as follows: Classes: 6-9 p.m. on Sept. 29; Oct. 6, 13, 20 and 27; Nov. 4, 10 and 17; and Dec. 1, 8 and 15. Project review sessions: March 4 and 11 (each participant has one 30-minute, one-on-one project review session with the instructor on one of the two dates). The cost is $1,395. A CLP Plus version for $1,995 is available for an additional four hours of one-on-one coaching.
  • 3-Day ISO 9001:2015 Internal Auditor Training — 8 a.m.-5 p.m. on Oct. 6-8 at the Center for Tomorrow. This training prepares learners with the skills to perform internal process audits in manufacturing, service and public service sectors. The cost is $1,095.
  • Value Stream Mapping — 8 a.m.-5 p.m. on Oct. 7 at UB Baird Research Park, 1576 Sweet Home Road, Amherst. This course introduces a diagnostic tool for identifying and quantifying waste in a process, and the first step in the journey to determining the root cause of a problem. The cost is $395.
  • Intro to FMEA — 8 a.m.-5 p.m. on Oct. 14 at the Center for Tomorrow. This course is recommended for design and manufacturing engineers who are involved in the product development process and want to learn how to avoid potential failures in design. The cost is $395.
  • Root Cause Analysis and Corrective Action — 8 a.m.-5 p.m. on Oct. 21 at the Center for Tomorrow. This course provides an understanding of the processes and techniques for determining the root cause of a problem using the 5-why analysis. The cost is $395.
  • Creating and Controlling Instructional Documents — 8 a.m.-5 p.m. on Oct. 28 at the Center for Tomorrow. This course explores characteristics of effective instructional documentation (such as procedures, work instructions and standard operating procedures) and the process of document control. The cost is $395.
  • A3 Problem Solving — 8 a.m.-5 p.m. on Nov. 4 at the Center for Tomorrow. This course walks learners through a “standardized storytelling” model of fostering communication and collaboration to resolve an issue. It details the steps for populating the A3 tool – an 11 x 17 sheet of paper – and subsequent facilitation of conversations. The cost is $395.
  • 5S and Standardized Work — 8 a.m.-5 p.m. on Nov. 11 at Baird Research Park. This course examines the appropriate way to engage employees in 5S (organizing the physical space) and standardized work (organizing how work is done), so they grasp how these tools can make their work lives easier while improving the company. The cost is $395.
  • Finance for Non-Financial Managers — 8 a.m.-5 p.m. on Nov. 18 at Baird Research Park. This course is for the manager or engineer who does not possess a significant financial background, but whose performance would improve with a better understanding of departmental monthly financial reports and the transactional origins behind the numbers. The cost is $495.
  • Statistical Process Control – 8 a.m.-5 p.m. on Dec. 9 at the Center for Tomorrow. This course explores a method used in monitoring and controlling the quality of a process through statistical analysis to reduce variation. The cost is $395.
  • Coaching Culture (Kata) – 8 a.m.-5 p.m. on Dec. 16 at the Center for Tomorrow. This course provides a forum for defining Lean culture and ways that Lean leadership can foster an environment of sustained continuous improvement across all organizational functions. The cost is $395.

A number of credential opportunities are available, including continuing education units (CEUs), professional development hours (PDHs) and digital badges.

For more information, contact Mariah Glass, UB TCIE training program coordinator, at 716-645-8840 or mariahgl@buffalo.edu.

UB TCIE leverages assets of the UB School of Engineering and Applied Sciences (SEAS) to improve the operations of external business and industry partners, and meet critical and emerging workforce needs. It resolves a wide spectrum of corporate challenges through technical assistance, continuous improvement and professional education. For more information on how TCIE can assist Western New York businesses, visit buffalo.edu/tcie or call 716-645-8800.

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