This course is designed to improve the problem-solving skills of all employee levels in any industry – from health care and finance to human services and manufacturing – by providing an understanding of the processes and techniques for root cause analysis and effective corrective action.
Topics covered include:
Concepts are reinforced through group workshop exercises.
Range of positions at any type of organization, from shop floor employees to executives
Identification of one actual problem to present in class, with knowledge gathered about what happened, by whom, and why
8 a.m. to 5 p.m.
January 28, 2020
Don provides training, management system development & implementation consulting, and procedure-writing assistance on a range of ISO-based Standards, including ISO 9001, ISO 14001, ISO 22000 and OHSAS 18001. He performed third party audits for 20 years. His client base covers a broad scope of industries, including food, petroleum, chemical, steel fabrication, printers, distribution, industrial/automotive/military equipment manufacturers, plastics, waste management, transportation, construction and chemical product suppliers. Don is also a Certified Lean Professional and Certified Six Sigma Green Belt. He delivers instruction and directs Lean projects on a wide range of techniques, including value stream mapping, 5S, set-up reduction, pull systems and Kaizen events.