Are your company’s instructional documents easy to interpret and effective in explaining to your employees how things are to be done? Are you struggling with the concept of document control?
This course covers the characteristics of effective instructional documents and the process of document control. It provides tools to create instructional documents that direct employees in the correct completion of activities. It demystifies the document control process, showing how easy it is to ensure availability of the most current instructional documents and eliminating one of the highest sources of nonconformities identified during ISO-based management system audits.
Topics covered include:
During the second half of the day, participants will use an actual activity at their place of employment to create an outline and devise primary components of an instructional document.
Anyone responsible for writing or controlling instructional documents, such as procedures, work instructions and standard operating procedures
Identification of one of the following to present during the class: an activity at your company that requires the creation of instructional documentation, or an existing document for an activity in need of improvement. For either scenario, be prepared by gathering information about:
8 a.m. to 5 p.m.
October 28, 2020
As UB TCIE’s project engineer, Akshay Sivadas provides audits of, training in, and implementation of international Quality Management System (QMS) standards. He combines process-based QMS development and Lean thinking to improve process effectiveness and enterprise profitability. He is an ISO 9001 and QMS Exemplar Global Certified Lead Auditor. He leverages a B.S. in mechanical engineering background to provide expertise to manufacturing, automotive, aerospace and robotics industries, and also develops technical curriculum and workshops.
Each learner will have their own table spaced at least 6 feet apart from the next. Lunch will be individually bagged and/or plated. Learners are expected to arrive wearing a face covering. Before arriving, they need to complete an online attestation that they have not experienced COVID-19 symptoms in the last 10 days, tested positive for SARS-CoV-2 in the past 10 days, had contact with a confirmed/suspected COVID-19 case in the past 14 days, or traveled to a place on New York's designated state list in the past 14 days.
Another session may be scheduled if there is enough demand. Contact Gary Simon at email@example.com or 716.645.8837 if interested.