Value Stream Mapping (VSM8)

If an atypical noise emanates from your car, the most talented mechanic is unlikely to diagnose what needs fixing by looking at it from the outside. The story is similar for a broken work process. Understanding the non-functioning elements requires deconstructing the process, piece by piece. The best way to see the details? Value stream mapping (VSM).

This course introduces VSM and its place within the overall problem-solving methodology of Lean: a diagnostic tool for identifying and quantifying waste in a process, and the first step in the journey to determining the root cause of a problem.

Topics include:

• Kaizen
• Scope definition
• Team selection and engagement
• Project planning
• VSM techniques
• Process metrics
• Root cause analysis

The course incorporates tips, tools, interactive discussion and hands-on activity.

Hours: 8

• Create and validate a value stream map
• Use the current state map to start root cause analysis
• Create a future state map that solves the root cause of the problem
• Measure anticipated results to win support for change

Anyone, from any industry, who wants to detect exactly where within a process a problem is occurring, from Lean rookies to those who have been disappointed in previous VSM activities; it is especially useful for those leading an improvement effort

None

• Digital badge: Anyone who completes the course and submits a satisfactory written response to TCIE-generated questions earns a digital badge.
• Continuing Education Units (CEUs): TCIE grants 0.7 CEUs upon full attendance and participation of this course.
• Professional Development Hours (PDHs): TCIE grants 7 PDHs upon full attendance and participation of this course for a fee of $25.   

8 a.m. to 5 p.m.

October 7, 2020

UB Baird Research Park

As a Certified Lean Professional and activity-based cost management expert, Julie helps all types of organizations improve their business performance and profitability. She does so through a variety of means: diagnosing and solving problems, guiding leaders toward specifying and quantifying previously unstated goals and objectives, cultivating the identification of priorities and related metrics, and inspiring clients to see their work with a fresh perspective. Julie’s agility and flexible approach enables her to apply business concepts in a creative way that meets unique customer needs.